EXCELLENT
Based on 67 reviews
Posted on Google![]()
Sujohn MukherjeeTrustindex verifies that the original source of the review is Google.
Luke came by with his boy John for our work. Didn't hesitate climbing the roof inspite of the bad weather. Very good roofer. Repaired my decades old gutters, tiles and general roof repairs very well. Very experienced, would highly recommendPosted on Google![]()
Zak KhanTrustindex verifies that the original source of the review is Google.
Contacted for an emergency roof leak and following the call Luke arrived in under 30 mins and got straight into finding the cause. Once cause was identified he explained everything and explained how he was going to remedy the leak. Luke carried out a full inspection and waited a while to ensure everything was in order and once I was happy that when he left.Posted on Google![]()
ChristianTrustindex verifies that the original source of the review is Google.
Came over to fix our roof at night time during heavy rain - great work, highly recommend!Posted on Google![]()
Mark FlanneryTrustindex verifies that the original source of the review is Google.
Responded to an emergency leak quickly, great communication and great servicePosted on Google![]()
Sara AttardTrustindex verifies that the original source of the review is Google.
Excellent service, advice and super quick communication! Thank youPosted on Google![]()
Monika MularczykTrustindex verifies that the original source of the review is Google.
Really happy with the work Luke did resealing my conservatory. He turned up on time, got the job done quickly and was very polite and professional throughout. Great result. I'd happily use him again and would definitely recommend Maxwells.Posted on Google![]()
Norm DunningTrustindex verifies that the original source of the review is Google.
Did an amazing job doing a sky lantern repair on my house.Posted on Google![]()
tyrone elliottTrustindex verifies that the original source of the review is Google.
He came to do a patch job my cladding,and removed where birds had previously nested he replaced some of the wood and make secure. service was responsive, and no hassle. Thanks againPosted on Google![]()
Tom TuguluTrustindex verifies that the original source of the review is Google.
Got a roofing inspection done following a survey when buying our house. Luke has been exceptional in both his communication and attention to detail. He kept us appraised the full time, and explained key parts to us in detail. His breakdown of what needed to be done was clear and covered off only the bits that actually needed attention. Very friendly and honest, it’s been a great experience with him, would definitely recommend him!
Why Your Chimney Needs Annual Maintenance
Regular external chimney checks can reveal wear to masonry, mortar, pots and roof flashing before problems worsen, though an annual check is a practical interval rather than a requirement to repair every year. Sweeping and appliance servicing are separate. If you notice loose masonry, falling debris or water indoors, keep clear and seek professional advice.
Regularly checking the external chimney can help identify developing wear around the masonry, chimney pot and roof junction before it leads to more serious water entry or a falling-material risk. An annual check is a practical interval to consider, not a blanket requirement to repair every chimney each year. The right approach depends on its condition, use and professional advice. An external roof check is also different from sweeping a flue or servicing an appliance.
If you can see loose masonry, falling debris or water entering indoors, keep people away from the affected area and seek appropriate professional advice. Do not climb onto the roof to investigate.
Table of Contents
- Why arrange a regular chimney check?
- What should an external chimney inspection cover?
- What warning signs can you notice safely?
- Who should you contact: a roofer, chimney sweep or appliance specialist?
- How should you act on inspection findings?
- Does an annual chimney check include sweeping?
- Discussing an external chimney concern
Why arrange a regular chimney check?
A regular check can help you spot visible deterioration and decide whether to monitor it, arrange a repair or seek a closer assessment. Chimneys are exposed to the elements, and wear can affect the masonry, mortar joints, pot, coverings or the junction where the stack meets the roof. A small defect may allow water in or worsen over time, but no single sign confirms the cause or the repair needed.
A check does not mean that work will necessarily be required. It gives an owner, landlord or property manager a chance to understand the chimney’s visible condition and make a considered maintenance decision. It may be particularly worth discussing an inspection if the chimney has had previous repairs, you have noticed a change, or it is in regular use.
The appropriate interval is not the same for every property. Consider the chimney’s condition and history, and ask a suitable professional what inspection plan makes sense. Planned roof maintenance can help owners consider the chimney alongside other accessible roof details.
What should an external chimney inspection cover?
A competent external inspection should consider the accessible chimney stack and its connection to the roof. What can be assessed depends on safe access, the inspection method and the scope agreed. A roof inspection may consider areas such as:
- Masonry and mortar: visible deterioration, missing material or signs that parts may have moved.
- Chimney pots and coverings: visible condition and whether components appear displaced or unstable.
- Flashing: the weatherproof junction between the chimney and roof covering, including visible signs of damage or separation.
- Nearby roof coverings: any visible damage or signs that water may be getting in around the stack.
- Limits of the inspection: what was accessible, what could not be confirmed safely and whether closer investigation is recommended.
A visual inspection cannot necessarily reveal hidden defects or establish the source of an indoor damp patch. Ask the contractor to explain what they observed and which areas, if any, need further assessment. Homeowners should limit their own checks to a safe position on the ground or indoors.
What warning signs can you notice safely?
Changes to the chimney’s appearance, debris nearby or water staining indoors merit attention, but each can have more than one cause. Observe from a safe position, do not touch loose material, and do not enter an area where something might fall. This table is a guide to observations, not a diagnosis.
| What you notice | What it could relate to | What to do next |
|---|---|---|
| Mortar looks missing or crumbling from the ground | Possible deterioration of the masonry joints | Keep clear if material could fall and request a professional assessment. |
| Debris below the chimney | Possible loose material, although its source is not confirmed | Keep people away from the area and seek appropriate advice. |
| Water staining near a chimney breast or ceiling | Possible water entry, but there may be other sources | Note the location and when it appeared, including whether it changes after wet or windy weather, and ask for the source to be investigated. |
| A chimney pot or other component looks displaced | Possible instability | Do not approach or try to secure it. Contact an appropriate contractor. |
| No warning signs are visible | This does not prove that every part is sound | Follow a suitable inspection plan based on the chimney’s condition and professional advice. |
Photographs taken from a safe position may help explain what you have noticed when making an enquiry. They cannot confirm a diagnosis. If there is an immediate concern about falling material, keep people away and seek appropriate urgent assistance.
Who should you contact: a roofer, chimney sweep or appliance specialist?
Choose a professional according to the part of the chimney system that needs attention. One visit does not automatically cover the external structure, the flue and the appliance.
| Concern | Professional to contact | What to confirm |
|---|---|---|
| External masonry, flashing or the roof junction | A roofer or chimney repair contractor | Ask whether the inspection and proposed work cover the part of the stack or roof you are concerned about. For these issues, see our chimney repair and external stack work. |
| Deposits or a possible obstruction inside the flue | A suitable chimney-sweeping professional | Confirm that the service covers the flue and ask what maintenance is appropriate for your particular use. |
| Servicing or a fault involving a boiler, stove or other appliance | An appropriate heating or appliance specialist | Explain the appliance and the problem, and confirm that the professional’s work covers it. |
A roofer’s external inspection should not be treated as confirmation that an internal flue is clean, unobstructed or safe to use. If you are unsure which service you need, describe the symptom and ask what the proposed visit will assess.
How should you act on inspection findings?
Before agreeing to work, ask what was seen, what needs attention, how urgent it is and whether further investigation is needed. Clear answers help you understand the recommendation and compare quotations fairly.
- Ask for the issue to be explained. Find out which part of the chimney or roof is affected and what evidence supports the recommendation.
- Confirm the scope. Check which areas, materials and access arrangements are included, and what is excluded.
- Clarify the intended result. Ask whether a proposed measure is temporary protection or intended as a permanent repair, and whether any follow-up work may be needed.
- Compare like with like. Look at the work and materials included as well as the total quoted price. Quotations covering different scopes are not directly comparable.
- Consider indoor water damage separately. If water has entered, ask what needs to be repaired to address its source before planning drying or redecoration. A cause should not be assumed from staining alone.
Do not agree to a repair on the assumption that it will resolve a problem until its cause and scope have been assessed. If there is a safety concern, keep people clear of the affected area while arranging appropriate help.
Does an annual chimney check include sweeping?
No. An external chimney check looks at accessible parts such as the stack, visible mortar and roof junction. Sweeping is work on the flue, so it is a separate task. A roof inspection does not confirm that the flue is clean or suitable for use, and it does not service a stove, boiler or other appliance.
Ask an appropriate chimney-sweeping or appliance professional what maintenance is suitable for your specific flue, fuel and appliance. Do not assume that an external inspection replaces that advice.
Discussing an external chimney concern
If you are in Milton Keynes or a nearby area and have noticed a concern with the external chimney or its roof junction, you can contact Maxwell’s Roofing And Property Maintenance to discuss the issue and request a free, no-obligation quotation where appropriate. Call 07311 091804 or email sa***@*****************ng.uk.
When you enquire, include the property location, whether it is a home, rental property or business premises, what you have noticed and when it began, and whether water is entering indoors. Photographs taken safely can help with the initial discussion. Do not approach or climb onto the roof to gather information.
